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About Moni

What's Moni?
How do I get a loan from Moni?
How long does it take to be approved for a loan?
What are Clusters?
How much interest does Moni charge on loans?
Joining Moni

What's Moni?

Moni is a suite of financial products for Mobile money agents powered by social trust.

Unlike traditional financial institutions, we do not require traditional collateral upfront to provide you with a loan. With us, the required collateral is people in your community, who know and trust you and can put in a good word for you

How do I get a loan from Moni?

Download the app by searching for Moni on the Google play store. The Moni app is also coming to iOS soon.

Join a Cluster. To join, get a cluster code from any of our growing number of Cluster Heads in the country you're resident in and in which the Moni App is available.

How long does it take to get approved for a loan on Moni?

Once you complete our initial verification process, applying for a new float on Moni takes less than 3 minutes.

What are Clusters?

Clusters are communities of 5 - 40 POS agents.

How much interest does Moni charge on loans?

The Moni float is offered at flexible interest rates and calculated based on the tenor of your float.

Our interest rates are designed with the prosperity of our Agents and Communities in mind.

Joining Moni

It's easy to get started on Moni! Join any one of our exclusive Communities around you!

In the event that you're unable to locate a Moni Community around you, join the waitlist by clicking Join Cluster button and we'll connect you to the nearest Moni Community to you.

Moni float

Can I access loan from Moni if I'm not a mobile money agent?
How much float can an agent access on Moni?
Can an agent already on Moni become a Cluster head?
Can I access the Moni float outside of the Moni App? 
How much interest does Moni charge on loans?
Joining Moni
Cluster Heads and Benefits

Can I access loans on Moni If i'm not a Mobile Money Agent?

Moni provides float for mobile money agents ONLY. Moni does not provide personal or business loans. In addition, float disbursed to mobile money agents shouldn't be diverted for personal use. Our goal is to help mobile money agents prosper.

How much float can an Agent access on Moni?

  • Download the app by searching for Moni on the Google play store. The app is also available on iOS.
  • Join a Cluster. To join, you would have to obtain a cluster code from any of our growing number of Cluster Heads. Currently, we have Clusters across Nigeria
  • Sign up and fill in the required information. Make sure all the information entered matches the information in your BVN records. It's advisable to return to your bank to confirm the details on your BVN records before signing up on the app to avoid encountering errors.

A new Moni agent can get up to N100,000 for their first float.

Subsequent on-time repayments would lead to increase until they can access up to N3million for their businesses and the increase in loan amount is instant.

Can an Agent already on Moni become a Cluster Head?

Yes! Mobile money agents can be recommended by other agents within their communities to become Cluster Heads on Moni.

Can I access the Moni float outside the Moni App?

No. Float can only be accessed via the official Moni app available on the Google Play Store.

How much interest does Moni charge on loans?

Loans are offered at flexible interest rates that's the most competitive in the market..  If an agent in a cluster defaults on their payment, this affects the loan eligibility of other agents in the cluster.

Joining Moni

To apply for loans on Moni, you must be a part of a Cluster. Currently, we have Clusters across the country. If any Mobile money agents are interested in receiving loans from Moni but have no Clusters around them, they would need to find at least 4 other agents within their trust circle looking to collect loans from Moni in order to apply to join the Moni platform.

Once a Cluster has a minimum of 5 agents, the Cluster head can then fill out the Cluster head whitelisting form and we will reach out to them.

Cluster Heads and Benefits

Cluster heads start a Cluster with a minimum of 5 agents. They are responsible for verifying new agents and ensuring that their Cluster members repay their loans. They are also entitled to some exciting Cluster head benefits.

Moni float

I applied for a loan but I have not been credited.
Error: Account detail provided does not match provided BVN accounts.
Error: You have reached the number of BVN check limit. Please try again in 1 year.
Can I repay my loan to the Moni's other bank account?
Repayment Date: N/A?

I applied for a loan but I have not been credited.

Disbursements within the app are instant. In cases where disbursement is not received within 5 mins, kindly reach out to your Cluster Head. Your Cluster head would liaise with the Moni team to find out the status of your disbursement.

Please note that for delayed disbursements, it may take up to 5 hours to reprocess a disbursement to the agent.

Error: Account detail provided does not match provided BVN accounts.

If you get this error within the app, hit the okay button and enter the account details from the bank where you originally signed up for your BVN.

Error: You have reached the number of BVN check limit.  Please try again in 1 year.

This message is displayed when agents fail to enter their details on the app exactly as it is in their BVN records. If, after 3 attempts, we're unable to verify that the details you have entered match exactly what you have in your BVN records, you'll be locked out of the application for one year.

To resolve this issue, please visit the bank where your BVN was originally registered at to get your exact BVN details. Then, you'll need to reach out to your Cluster Head to have the Moni team unblock your profile, giving you access to enter your correct information.

Please note that the process of unblocking you may take 24 - 36 hours.

Can I repay my loan to the Moni's other bank account?

We strongly encourage all agents to make their repayments via the app. In the event that you're unable to make your repayment via the app, kindly reach out to your Cluster Head who would liaise with the Moni team to resolve this.

However, if a repayment is eventually made directly to our bank accounts, it may take between 24 - 48 hours to confirm the payment and reconcile your account.

Repayment Date: N/A?

If N/A is displayed under the Repayment Date field in the app, it means there was an error in disbursing your loan. When this happens, kindly reach out to your Cluster Head who would liaise with the Moni team to resolve this. Once this is resolved, you would be able to re-apply for a loan.

Moni Insure

What is Moni Insure?
Why should I insure my loans?
What is Moni’s Policy Limit?
What terms and conditions apply?
What do I need to make a claim?

Moni Insure

What is Moni’s Money Insure?

Disbursements within the app are instant. In cases where disbursement is not received within 5 mins, kindly reach out to your Cluster Head. Your Cluster head would liaise with the Moni team to find out the status of your disbursement.

Please note that for delayed disbursements, it may take up to 5 hours to reprocess a disbursement to the agent.

Benefits of Moni Insurance Policy

  • Ensures business continuity.
  • No business interruptions due to theft/robbery since the running capital is secured.
  • Gives a sense of comfort knowing your money is insured.
  • Money back guarantee within the limit of liability in the event of loss of money by theft or armed robbery.se of comfort knowing your money is insured.

Policy Limit Breakdown:

The policy limit is subject to the sum insured by individual agents. For instance, for an agent with a working capital of N100,000 per month, the limit per occurrence is N100,000 while the annual limit of liability will be N1,200,000.

Terms and Conditions

  • Agents must always ensure that their outlets are well secured.
  • Cash must not be kept in premises unless in safe/vaults.
  • Withdrawal of cash must be done by the agent or the cluster heads.
  • Agent’s negligence won’t be claimed.
  • Cash must not be left unattended or unaccompanied.
  • No refund of previously paid premium when insurance is deactivated

Claims Requirement

  • Agents must always ensure that their outlets are well secured.
  • Cash must not be kept in premises unless in safe/vaults.
  • Withdrawal of cash must be done by the agent or the cluster heads.
  • Agent’s negligence won’t be claimed.
  • Cash must not be left unattended or unaccompanied.
  • No refund of previously paid premium when insurance is deactivated

You got more questions? write to us now

Contact Us

Moni Insure

What is Moni’s Money Insure?
Benefits of Moni Insurance Policy
Policy Limit Breakdown:
Terms and Conditions
Claims Requirement

I applied for a loan but I have not been credited.

Disbursements within the app are instant. In cases where disbursement is not received within 5 mins, kindly reach out to your Cluster Head. Your Cluster head would liaise with the Moni team to find out the status of your disbursement.

Please note that for delayed disbursements, it may take up to 5 hours to reprocess a disbursement to the agent.

Error: Account detail provided does not match provided BVN accounts.

If you get this error within the app, hit the okay button and enter the account details from the bank where you originally signed up for your BVN.

Error: You have reached the number of BVN check limit.  Please try again in 1 year.

This message is displayed when agents fail to enter their details on the app exactly as it is in their BVN records. If, after 3 attempts, we're unable to verify that the details you have entered match exactly what you have in your BVN records, you'll be locked out of the application for one year.

To resolve this issue, please visit the bank where your BVN was originally registered at to get your exact BVN details. Then, you'll need to reach out to your Cluster Head to have the Moni team unblock your profile, giving you access to enter your correct information.

Please note that the process of unblocking you may take 24 - 36 hours.

Can I repay my loan to the Moni's other bank account?

We strongly encourage all agents to make their repayments via the app. In the event that you're unable to make your repayment via the app, kindly reach out to your Cluster Head who would liaise with the Moni team to resolve this.

However, if a repayment is eventually made directly to our bank accounts, it may take between 24 - 48 hours to confirm the payment and reconcile your account.

Repayment Date: N/A?

If N/A is displayed under the Repayment Date field in the app, it means there was an error in disbursing your loan. When this happens, kindly reach out to your Cluster Head who would liaise with the Moni team to resolve this. Once this is resolved, you would be able to re-apply for a loan.

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Moni float

I applied for a loan but I have not been credited.
Error: Account detail provided does not match provided BVN accounts.
Error: You have reached the number of BVN check limit. Please try again in 1 year.
Can I repay my loan to the Moni's other bank account?
Repayment Date: N/A?

I applied for a loan but I have not been credited.

Disbursements within the app are instant. In cases where disbursement is not received within 5 mins, kindly reach out to your Cluster Head. Your Cluster head would liaise with the Moni team to find out the status of your disbursement.

Please note that for delayed disbursements, it may take up to 5 hours to reprocess a disbursement to the agent.

Error: Account detail provided does not match provided BVN accounts.

If you get this error within the app, hit the okay button and enter the account details from the bank where you originally signed up for your BVN.

Error: You have reached the number of BVN check limit.  Please try again in 1 year.

This message is displayed when agents fail to enter their details on the app exactly as it is in their BVN records. If, after 3 attempts, we're unable to verify that the details you have entered match exactly what you have in your BVN records, you'll be locked out of the application for one year.

To resolve this issue, please visit the bank where your BVN was originally registered at to get your exact BVN details. Then, you'll need to reach out to your Cluster Head to have the Moni team unblock your profile, giving you access to enter your correct information.

Please note that the process of unblocking you may take 24 - 36 hours.

Can I repay my loan to the Moni's other bank account?

We strongly encourage all agents to make their repayments via the app. In the event that you're unable to make your repayment via the app, kindly reach out to your Cluster Head who would liaise with the Moni team to resolve this.

However, if a repayment is eventually made directly to our bank accounts, it may take between 24 - 48 hours to confirm the payment and reconcile your account.

Repayment Date: N/A?

If N/A is displayed under the Repayment Date field in the app, it means there was an error in disbursing your loan. When this happens, kindly reach out to your Cluster Head who would liaise with the Moni team to resolve this. Once this is resolved, you would be able to re-apply for a loan.